School of Insurance - Missouri

Continuing Education Courses

MO - Title Industry Ethics

3-Hour Title Insurance Education.

This course discusses 6 different topics related to ethics in the title industry.

Understanding Compliance:

Compliance with laws and regulations is enforced by various state and federal entities. We’ll talk about enforcement agencies, what can happen to violators and some of the trickier areas of compliance.

Confronting Pressure & Temptation:

Pressure and temptation to bend the rules is more common that you may think. It can come from obvious sources and, you’ll learn, from very subtle sources as well. The fiduciary role you play is crucial to maintaining the trust of customers, consumers and the general public.

Recognizing Fraud:

Recognizing Fraud is more important today than ever before. Ethical lapses, intentional or unintentional, can put everyone in the danger zone. Fraudulent schemes are in the news nearly every day. We’ll help you keep your eyes open for suspicious activities.

ALTA Principles of Fair Conduct:

The ALTA Principles of Fair Conduct are part of ALTA’s Consumer Initiative. Title industry professionals like you worked together to create the Principles and they’re a terrific guide for creating your own code of ethics.

Making Ethics Personal:

Making Ethics Personal is really important. Ethical behavior starts with each individual person, no matter what job they hold or what role they play in the company operation. Personal and company ethics will help you as you face dangers in today’s risky marketplace.

Your Company’s Code of Ethics:

Your Company Code of Ethics is the best tool you have to establish and maintain a truly relevant code that all of your employees can understand and actively apply every day. You can use the ALTA Principles of Fair Conduct as a starting point.

$45.00

MO - Digital Closings

1-Hour Title Insurance Education.

There has been an explosion of interest in eClosings in the industry. Because of the savings of time and resources realized by the use of digital closings, lenders and title insurers are beginning to look into ways to utilize the technology. The Consumer Financial Protection Bureau sponsored a pilot that tested eClosings and it showed that the technology had a positive influence on the closing process. Government Sponsored Entities(GSE) have made eClosings a part of their scorecard when evaluation lenders. Consumers appreciate the advantages that digital closings bring to their experience. Digital Closings are making their way into the Real Estate closing process and title agents need to understand the process and how they can incorporate the process into their workflow.

$15.00

MO - The Closing is Over, But What About the Post Closing

1-Hour Title Insurance Education.


The following is an outline of what will be covered in the course:

Eye on the Prize/ Get it Closed:

1. Fiduciary Responsibility / Commitments

2. Disbursements

3. Risk Factors

What Is Post-Closing?

1. Recordings

2. Money

3. Lien Release and Trustee Services

4. Original Documents

5. Culture – the details

Recording – Priority:

1. Importance of Immediate Recordation

2. Compliance

3. Policy Liability / Gap

4. Customer Satisfaction

5. Underwriter Relationship

6. Minimize Title Liability

7. Supports prompt funding

8. What is E-Recording? How does it help?

Follow the Money:

1. Payoffs

2. Insurance, Taxes, High Risk Items

3. Good Funds vs. Collected Funds

Reconciliation:

1. 3 way reconciliation

2. Consumer funds

3. Balance in Files

4. Fraud

5. Security

6. Escheat

7. Protecting consumer funds

Lien Release Tracking:

1. Have a process

2. Follow through

3. What to do when you can’t wrap it up

Outsourcing:

1. How does it all work?

2. Curative

3. Settlement

The Challenge of Change:

1. Getting Staff buy in

2. Creating a culture that supports thorough post-closing processes

$15.00

MO - Real Estate Settlement Procedures Act

4-Hour Title Insurance Education.

This course is a comprehensive discussion of the Real Estate Settlement and Procedures Act and the new regulations promulgated by the Consumer Financial Protection Bureau. A detail history of RESPA and other legislation that has led us to where we are today are included. The course covers servicing, escrow accounting, Notice of Error, Requeist for Informatin, Forced Placed Insurance, Loss Mitigation, Affiliated Business Arrangements, and Solicitation. It includes detailed sections on the new Loan Estimate and the new Closing Disclosure.

$60.00

MO - Fraud in Title Insurance

4-Hour Title Insurance Education.

This course is a comprehensive discussion of Fraud in the Title Industry. It covers fraud for property and fraud for profit schemes that have been around for a long time. The majority of the presentation centers on Cyber Fraud. The Business Email Compromise has become a major threat to businesses in general and are of significant concern to title agencies.

$60.00

MO - Ethics in Title Insurance with Michael Holden

2-Hour Title Insurance Education.

Michael Holden discusses a wide range of Ethics topics and how they relate to the Title Insurance Industry. It is a comprehensive discussion that covers historical perspectives, unethical conduct, and cultural factors. He uses Boeing as an example of corporate ethics policies and discusses how to establish an ethical organization.

$30.00

MO - E-Recording

1-Hour Title Insurance Education.

Participants will gain a better understanding of the e-recording industry and how to improve their overall workflow. The education track of this session includes regulatory statutes as well as several facets of business operations. Participants will be able to leave this session empowered with knowledge that will help streamline their post closing process.

$15.00

MO - Cyber Crime in the Title Industry

3-Hour Title Insurance Education.

The FBI's Internet Crime Complaint Center receives complaints crossing the spectrum of cyber crime matters. Since they began tracking scams in the late 2013, it has compiled statistics on more than 7,000 U.S. companies that have been victimized. The scam succeeds by compromising legitimate business email accounts through social engineering or computer intrusion techniques, Businesses of all sizes are targeted, and the fraud is proliferating. Title companies handle a lot of money through their escrow accounts and are consequently a favorite target of cyber criminals. This course covers all the different types of cyberfraud, how to recognize them, and how to protect your business against them.

$45.00

MO - ALTA Best Practice Pillars 1&6

2-Hour Title Insurance Education.

This course is one in a series of Courses that discuss ALTA Best Practices. This one covers Pillars 1 and 6. The objective of the course is for the learner to complete the section of their policy and procedure manual for the pillars discussed in the course. Also, upon completion the learner will be confident that they will be able to pass an ALTA Best Practice audit for the pillars discussed in the course.

Pillar 1 is about licensing. The course covers the 10 questions asked in the ALTA Pillar 1 Workbook so that the learner understands what is expected to by compliant. The course covers the Action Items report, Assessment Readiness, and Certification

Pillar 6 is about Professional Liability Insurance. The course covers the 12 questions asked in the ALTA Pillar 6 Workbook so that the learner understands what is expected to by compliant. The course covers the Action Items report, Assessment Readiness, and Certification.

Streamline Consulting has done the research and put together the content for the course. Streamline Consulting is a privately owned company that was formed in order to meet the personnel, technical and business needs of Title Insurance Companies. They are advocates for their clients in all aspects of the title insurance industry.

While the nature of the business is the same in all states, the nuances of each title company, even within the same city, can be very different. Streamline customizes every project and product for each title company, regardless of size, location or products and services provided to their customers.

$30.00

MO - ALTA Best Practice Pillar 2

4-Hour Title Insurance Education.

This course is one in a series of Courses that discuss ALTA Best Practices. This one covers Pillar 2. The objective of the course is for the learner to complete the section of their policy and procedure manual for the pillars discussed in the course. Also, upon completion the learner will be confident that they will be able to pass an ALTA Best Practice audit for the pillars discussed in the course.

$60.00

MO - ALTA Best Practice Pillar 4

2-Hour Title Insurance Education.

This course is one in a series of Courses that discuss ALTA Best Practices. This one covers Pillar 4. The objective of the course is for the learner to complete the section of their policy and procedure manual for the pillars discussed in the course. Also, upon completion the learner will be confident that they will be able to pass an ALTA Best Practice audit for the pillars discussed in the course.

Pillar 4 is about adopting standard real estate settlement procedures and policies that help ensure compliance with Federal and State Consumer Financial Laws as applicable to the Settlement process. The course covers the 34 questions asked in the ALTA Pillar 4 Workbook so that the learner understands what is expected to by compliant. The course covers the Action Items report, Assessment Readiness, and Certification.

Adopting appropriate policies and conducting ongoing employee training helps ensure the Company can meet state, federal, and contractual obligations governing the Settlement.

Streamline Consulting has done the research and put together the content for the course. Streamline Consulting is a privately owned company that was formed in order to meet the personnel, technical and business needs of Title Insurance Companies. They are advocates for their clients in all aspects of the title insurance industry.

While the nature of the business is the same in all states, the nuances of each title company, even within the same city, can be very different. Streamline customizes every project and product for each title company, regardless of size, location or products and services provided to their customers.

$30.00

MO - ALTA Best Practice Pillar 5

1-Hour Title Insurance Education.

This course is one in a series of Courses that discuss ALTA Best Practices. This one covers Pillars 5. The objective of the course is for the learner to complete the section of their policy and procedure manual for the pillars discussed in the course. Also, upon completion the learner will be confident that they will be able to pass an ALTA Best Practice audit for the pillars discussed in the course.

Pillar 5 is about adopting and maintaining written procedures related to title policy production, delivery, reporting and premium remittance. The course covers the 17 questions asked in the ALTA Pillar 5 Workbook so that the learner understands what is expected to by compliant. The course covers the Action Items report, Assessment Readiness, and Certification.

Adopting appropriate procedures for the production, delivery, and remittance of title insurance policies helps ensure title companies can meet their legal and contractual obligations.

Streamline Consulting has done the research and put together the content for the course. Streamline Consulting is a privately owned company that was formed in order to meet the personnel, technical and business needs of Title Insurance Companies. They are advocates for their clients in all aspects of the title insurance industry.

While the nature of the business is the same in all states, the nuances of each title company, even within the same city, can be very different. Streamline customizes every project and product for each title company, regardless of size, location or products and services provided to their customers.

$15.00

MO - ALTA Best Practice Pillar 7

2-Hour Title Insurance Education.

This course is one in a series of Courses that discuss ALTA Best Practices. This one covers Pillar7. The objective of the course is for the learner to complete the section of their policy and procedure manual for the pillars discussed in the course. Also, upon completion the learner will be confident that they will be able to pass an ALTA Best Practice audit for the pillars discussed in the course.

Pillar 7 is about adopting and maintaining written procedures for resolving consumer complaints. The course covers the 38 questions asked in the ALTA Pillar 7 Workbook so that the learner understands what is expected to by compliant. The course covers the Action Items report, Assessment Readiness, and Certification.

A process for receiving and addressing consumer complaints helps ensure reported instances of poor service or non-compliance do not go undiscovered.

Streamline Consulting has done the research and put together the content for the course. Streamline Consulting is a privately owned company that was formed in order to meet the personnel, technical and business needs of Title Insurance Companies. They are advocates for their clients in all aspects of the title insurance industry.

While the nature of the business is the same in all states, the nuances of each title company, even within the same city, can be very different. Streamline customizes every project and product for each title company, regardless of size, location or products and services provided to their customers.

$35.00

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